Article 1- Parties




Phone: +90 543 543 42 51

Email :

1.2. BUYER

Name – Surname/TC No:



In accordance with the NOTIFICATION LAW 7/A, I request that the notification to be made to me be made to my ………………………………… e-mail address.

Article 2- Subject
This Distance Sales Agreement (“Agreement”) means the following Products or Services ("Product/Products") that the BUYER wishes to purchase by placing an order on of the SELLER, including the applications on his mobile device. ) It regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery to the BUYER and other issues.

The BUYER has approved this Agreement by clicking on the Website, and the price and expenses of the Products ordered are collected by the payment method he chooses.

BUYER, SELLER's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. The SELLER accepts and declares that he/she has been informed clearly, clearly and in accordance with the internet environment, that he/she has confirmed this preliminary information in electronic environment and then ordered the goods in accordance with the provisions of this contract.

The preliminary information on and the invoice issued on the order given by the BUYER are integral parts of this contract.

Article 3- Contractual Product/Payment/Delivery Information
The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products purchased electronically are as follows.

The person to be invoiced and the person making the contract must be the same. The information below must be correct and complete. The BUYER accepts to fully cover the damages that may arise from the situations where this information is not correct or incomplete, and also the BUYER accepts any responsibility that may arise from this situation.

The SELLER reserves the right to stop the order when it deems necessary, when the information given by the BUYER does not match the reality.

In cases where the SELLER detects a problem with the order, if the BUYER cannot reach the BUYER from the telephone, e-mail and postal addresses given by the BUYER, it will freeze the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.

Received Product(s)

Name, Code : … pcs
Total Sales Price : …. TL
Payment Method: Credit Card/Bank Transfer (EFT)
Delivery Person :
Phone number :
Delivery Address :
Person/Institution to be Invoiced:
Billing address :
Tax Administration :
Tax Registration Number:
Shipping Fee: … TL

Article 4- Contract Date and Force Majeure

The contract date is ../../…, which is the date the order is placed by the BUYER. is historical.

Force majeure (natural disaster, warfare) , terrorism, riots, epidemics, coups, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The contracting party affected by force majeure shall notify the other party immediately and in writing.

During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.

Article 5- Rights and Obligations of the SELLER
5.1. The SELLER accepts and undertakes to fulfill the obligations imposed on it in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop from The SELLER will base the BUYER's age specified in the contract as correct. However, the SELLER cannot be held responsible in any way due to the BUYER's incorrect writing of his age.

5.2. is not responsible for price errors caused by system errors. Accordingly, the SELLER is not responsible for the promotion and price errors that may arise due to the system, design or illegal interventions on the website. The BUYER cannot claim from the SELLER based on system errors.

5.3. Credit card Visa, MasterCard, etc. from or by bank transfer. Orders that are not transferred within one week from the order date will be cancelled. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.

Article 6- Rights and Obligations of the BUYER
6.1. The BUYER accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.

6.2. The BUYER accepts and undertakes that by placing an order, he/she is deemed to have accepted the terms of the employment contract and will make the payment in accordance with the payment method specified in the contract.

6.3. The BUYER, on the website, the name, title, full address, telephone and other access information of the SELLER, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs etc. . All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. It accepts and declares that it has clear, understandable and appropriate information on the subject of the internet and confirms this preliminary information in electronic environment.

6.4. Depending on the previous article, the BUYER reads and is informed about the order/payment/use procedure information at which includes product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and that declares that it has given the necessary confirmation.

6.5. The BUYER agrees and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and delivery note at the time of return, in case he wishes to return the product he has purchased.

Article 7- Order/Payment Procedure

Order :
The TL amount of the products added to the shopping cart including VAT (total installment amounts in installment transactions) is processed through the POS of the relevant bank card after approval by the BUYER.

For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment can be made before the Order Confirmation e-mail is sent.

Any disruption in the process or problems that may arise regarding the credit card are notified to the BUYER by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the BUYER may be asked to meet with his bank. The processing time of the orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the SELLER accounts.

In case it is understood that the contractual goods cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the BUYER is immediately and clearly informed and approved, another goods of equal quality and price may be sent to the BUYER, or in line with the BUYER's desire and choice. a new product may be sent, it may be expected that the product will be in stock or the other obstacle preventing delivery will be removed, and/or the order may be cancelled.

In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the BUYER is informed of this situation via e-mail within three days from the date the SELLER or the supplier learns of this situation, and the total price paid and any document that puts him under debt, if any, will be sent to him within fourteen days at the latest. contract is cancelled. In such a case, the BUYER shall not claim any additional material and moral damages from the SELLER.


On, buyers who do not want to use their credit card information on the internet are offered the opportunity to order by cash transfer. In payment by wire transfer, the BUYER can choose the bank most suitable for him and make the transfer. If EFT is made, the date of transfer to the account will be taken into account.

If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, the BUYER's product delivered to the SELLER within 10 days. It is mandatory to send to . In such cases, the transportation costs belong to the BUYER.

If the BUYER prefers to pay by credit card, the BUYER accepts that he will confirm the relevant interest rates and default interest separately from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER, in accordance with the provisions of the legislation in force, declares and undertakes.

Article 8- Shipping/Delivery Procedure

With the sending of the order confirmation mail, the product/products are given to the courier company that the SELLER has contracted with.

The product/products will be delivered to the BUYER's address by the SELLER's contracted cargo. The delivery time is 30 days from the sending of the Order confirmation mail and the conclusion of the contract. This period may be extended for a maximum of ten days, provided that the BUYER is notified in writing or through a continuous data carrier.

The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.

In regions where the cargo company delivers once a week, in cases where there are errors and deficiencies in the shipping information, some social events and natural disasters, there may be a delay in the specified day time. The BUYER cannot impose any responsibility on the SELLER due to these sags. If the product is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the BUYER's absence.

If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the e-mail address.

In case of damaged packages, the damaged packages should not be received and a report should be made to the Cargo Company official. If the cargo company representative thinks that the package is not damaged, the BUYER has the right to open the package and check that the products were delivered undamaged and to request that the situation be determined with a report. After the package is received by the BUYER, it is accepted that the cargo company has fully fulfilled its duty.

If the package is not accepted and a report is kept, the situation must be reported to the SELLER's Customer Service within 7 days at the latest, with the copy of the report remaining in the BUYER.

Article 9- Procedure for Product Return and Right of Withdrawal

Product Returns:
The BUYER has the right to withdraw from the contract within fourteen days after receiving the goods, without giving any reason and without paying any penalty. In accordance with the general communiqué of the tax procedure law numbered 385, the BUYER must fill in the return sections at the bottom of the 2 invoices of the SELLER delivered with the goods completely and correctly, sign, and send one copy to the SELLER together with the product, in order for the return to be processed. must be kept in his custody.

The right of withdrawal period starts from the day the goods are delivered to the BUYER. If the return method of the returned product or products does not comply with the conditions determined by the SELLER, the return cost is borne by the BUYER.

There is no right of withdrawal for the goods prepared in line with the BUYER's wishes and/or his personal needs and for the exceptions in Article 15 of the DISTANCE CONTRACTS REGULATION.

If the BUYER exercises its right of withdrawal, the SELLER shall return the total amount it has received within fourteen days at the latest after the receipt of the invoice containing the withdrawal notification, together with the unopened product, and any documents that put the consumer in debt, without incurring any expense to the consumer.

The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the SELLER must compensate the value or decrease in the value of the goods.

The general return period for any product purchased inadvertently is 7 days. Within this period, the return of products that have been opened, used, destroyed, etc. will not be accepted. Returns must be made with the original packaging.

In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product and its packaging inadvertently received, and in the case that the product cannot be returned by the BUYER in the condition it was delivered to the BUYER, the product will not be returned and the price will not be refunded.

For product return, the situation should be reported to customer service first. The information about the return of the product is sent to the customer by the SELLER. After this meeting, the product is delivered to the SELLER, together with the invoice containing the information about the return, via the cargo company that makes the delivery to the BUYER's address. If the returned product reaches the SELLER, it is accepted as a return if it meets the conditions specified in this contract; The refund is made to the BUYER's credit card/account. No refund will be made until the product is returned. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant bank.

If the purchase is made with a credit card and in installments, the credit card return procedure will be applied as follows: If the BUYER has sent the purchase request for the product in installments, the Bank makes the repayment to the BUYER in installments. After the SELLER pays the entire product price to the bank at once, in case the installment expenditures made from the Bank's POS are returned to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. The installment amounts paid by the BUYER until the cancellation of the sale, if the refund date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the BUYER will pay the installments before the refund for another month, equal to the number of installments he has paid before the return, after the installments of the sale are over. receivables and will be deducted from existing debts.

In the event of the return of goods and services purchased with a card, the SELLER cannot pay the BUYER in cash in accordance with the contract it has made with the Bank. In the event of a return transaction, the merchant, namely the SELLER, will make the refund via the relevant software, and since the merchant (SELLER) is obliged to pay the relevant amount to the Bank in cash or as a deduction, the BUYER cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once.

Article 10- Confidentiality

The information provided by the BUYER to the SELLER in order to make payment with the information specified in this contract shall not be shared with third parties by the SELLER, with the exception of the deliveries to be made by the courier company for the purpose of delivering the products to the BUYER, without prejudice to the 20th article of the DISTANCE SALES AGREEMENT.

The SELLER will only be able to disclose this information within the framework of the existence of an administrative/legal obligation. If the SELLER has the requested information within the scope of any judicial investigation with documented research capacity, it can provide it to the relevant authority.

Credit Card information is never stored. Credit Card information is only securely transmitted to the relevant banks during the collection process and used for provisioning, and is deleted from the system after provision.

Information such as e-mail address, postal address and telephone belonging to the BUYER are only used by the SELLER for standard product delivery and information procedures. In some periods, campaign information, information about new products, promotional information may be sent to the BUYER after its approval.

Article 11- Authorized Courts and Enforcement Offices in Case of Dispute

In case of dispute arising from the implementation of this contract, Consumer Arbitration Committees and Istanbul Consumer Courts in the SELLER's residence are authorized up to the value announced by the Ministry of Industry and Trade in December every year.

In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract. …/…/…
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